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Xiong, Ghang

Service science, management, and engineering : theory and applications - Amsterdam: Academic Press, 2012 - xv, 382 p.; ill.: 24 cm. - Intelligent systems series .

ISBN: 9780123970374 (hbk)

Subjects--Topical Terms:
Engineering services marketing
Service industries

Dewey Class. No.: 620.00688 / XIO