Koha online

Normal view MARC view ISBD view

Ury, William

Getting past no : negotiating with difficult people - London: Random House, 1993 - 161 p.; : 20 cm.

ISBN: 9780553371314 (pbk)

Subjects--Topical Terms:
Conflict (Psychology)
Interpersonal Relations
Negotiating
Persuasive Communication

Dewey Class. No.: 158.5 / URY