| 000 -LEADER |
|---|
| fixed length control field |
00627nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
161214s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781848002067 |
| Terms of availability |
(hbk) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
303.4833 |
| Item number |
OLI |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Oliver, David |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Self-service in the Internet age : expectations and experiences |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
London: |
| Name of publisher, distributor, etc |
Springer, |
| Date of publication, distribution, etc |
2009 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 277 p.; |
| Other physical details |
: |
| Dimensions |
24 cm. |
| 490 ## - SERIES STATEMENT |
|---|
| Series statement |
Computer supported cooperatie work |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Internet -- Economic aspects |
|
|---|
| Topical term or geographic name as entry element |
Internet -- Social aspects |
|
|---|
| Topical term or geographic name as entry element |
Internet service providers |
|
|---|
| Topical term or geographic name as entry element |
Service industries -- Data processing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Item type |
Books |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
|---|
| -- |
753Birkhauser |