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Tyranny of metrics (Record no. 29602)

MARC details
000 -LEADER
fixed length control field a
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190810b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780691191911
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4​013
Item number MUL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Muller, Jerry Z
245 ## - TITLE STATEMENT
Title Tyranny of metrics
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Princeton University Press
Date of publication, distribution, etc 2019
Place of publication, distribution, etc Princeton
300 ## - PHYSICAL DESCRIPTION
Extent xxiii, 220 p.
Dimensions 21 cm
365 ## - TRADE PRICE
Price amount 17.95
Price type code USD
Unit of pricing 1308.56
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references
520 ## - SUMMARY, ETC.
Summary, etc How the obsession with quantifying human performance threatens our schools, medical care, businesses, and governmentToday, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem.Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to-rather than a replacement for-judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial.Complete with a checklist of when and how to use metrics, The Tyranny of Metricsis an essential corrective to a rarely questioned trend that increasingly affects us all.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organizational effectiveness
Topical term or geographic name as entry element Performance
Topical term or geographic name as entry element Performance standards
Topical term or geographic name as entry element Industrial Management
Topical term or geographic name as entry element Organizational Behavior
Topical term or geographic name as entry element Business economics
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Koha item type
    Dewey Decimal Classification     DAU DAU 09/08/2019 BBC-DA220-22-07-2019   658.4​013 MUL 032030 10/08/2019 Books