000 -LEADER |
fixed length control field |
00696nam a2200241Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
161214s9999 xx 000 0 und d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
8178082705 |
Terms of availability |
(Hb) |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.4013 |
Item number |
BES |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Besterfield,Dale H. |
245 #0 - TITLE STATEMENT |
Title |
Total Quality Management |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Delhi: |
Name of publisher, distributor, etc |
Pearson Education Asia, |
Date of publication, distribution, etc |
1999 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
533 p.; |
Other physical details |
Index: |
Dimensions |
24 cm. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer Satisfaction |
|
Topical term or geographic name as entry element |
Employ Involvement |
|
Topical term or geographic name as entry element |
Leadarship |
|
Topical term or geographic name as entry element |
Quality Management |
|
Topical term or geographic name as entry element |
Supplier Parlnearship |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Besterfield, Dale H. |
|
Personal name |
Besterfield, Glen H. |
|
Personal name |
Besterfield-Michna, Carol |
|
Personal name |
Besterfield-Sacre, Mary |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Item type |
Books |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
-- |
Addison-Wesley |