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Details for: Building and managing a world class IT help desk
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Building and managing a world class IT help desk
By:
Wooten, Bob
.
Material type:
Book
Publisher:
New Delhi:
Tata McGraw-Hill,
2001
Description:
583 p.; ill.: 24 cm
.
ISBN:
9780072132373 .
Subject(s):
Budgeling
|
Cryanization Options
|
Define the Help Desk Processes
|
Stalling Your Help Desk
|
Tools for Your Help Desk
DDC classification:
658
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