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Service management : operations, strategy, information technology

By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J.
Material type: materialTypeLabelBookPublisher: Boston: McGraw-Hill, 2008Edition: 6th ed.Description: xvii, 537 p.; ill.: 29 cm.ISBN: 9780073377834 .Subject(s): Service industries -- ManagementDDC classification: 658
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Item type Current location Call number Status Date due Barcode
CD-DVDs CD-DVDs 658 FIT (Browse shelf) Available C01872
Books 658 FIT (Browse shelf) Available 024655

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