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Knowledge services management : organizing around internal markets

By: Mills, Peter K.
Contributor(s): Snyder, Kevin M.
Material type: materialTypeLabelBookSeries: Serice science : research and innoations in the seroce economy.Publisher: New York: Springer, 2010Description: 189 p.; ill.: 24 cm.ISBN: 9780387095189 .Subject(s): Knowledge management | Service industriesDDC classification: 658.4038
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