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Self-service in the Internet age : expectations and experiences

By: Oliver, David.
Material type: materialTypeLabelBookSeries: Computer supported cooperatie work.Publisher: London: Springer, 2009Description: xii, 277 p.; : 24 cm.ISBN: 9781848002067 .Subject(s): Internet -- Economic aspects | Internet -- Social aspects | Internet service providers | Service industries -- Data processingDDC classification: 303.4833
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