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Services science : fundamentals, challenges and future developments

By: Stauss, Bernd.
Contributor(s): Roland Berger Strategy Consultants.
Material type: materialTypeLabelBookPublisher: Berlin: Springer, 2008Description: vi, 172 p.; ill.: 24 cm.ISBN: 9783540744870 .Subject(s): Service industries -- Research -- Europe -- CongressesDDC classification: 338.4094
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