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Service science : design for scaling and transformation

By: Hsu, Cheng.
Material type: materialTypeLabelBookPublisher: Singapore: World Scientific, 2009Description: xiv, 302 p.; ill.: 24 cm.ISBN: 9789812836762 .Subject(s): Engineering services marketing | Multidisciplinary design optimization | Service industries -- Design | System design -- Information resourcesDDC classification: 338.47004
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