Item type | Current location | Call number | Status | Date due | Barcode |
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Books | 302.35 HIR (Browse shelf) | Available | 033244 |
Includes bibliographical references and index.
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."--Publisher description.
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