Call centres : technology and techniques
By: Green, Jack A.
Material type:
BookPublisher: Australia: Thomson Learning, 2003Description: 276 p.; Index.: 25 cm.ISBN: 0538726865 .Subject(s): Call Center Technology | Call Centre Climate | Customer Report | Understanding Call Centers | VoiceDDC classification: 621.386
| Item type | Current location | Call number | Status | Date due | Barcode |
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621.386 GRE (Browse shelf) | Available | C00509 | ||
| Books | 621.386 GRE (Browse shelf) | Available | 004657 |
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| 621.38546 DAH 3G evolution : HSPA and LTE for mobile broadband | 621.386 CAR Electronic telephone projects | 621.386 FRO Learning WML and WML Script | 621.386 GRE Call centres : technology and techniques | 621.386 GRE Call centres : technology and techniques | 621.387 GOR ADSL and DSL technologies | 621.387 THO Telephone switching systems |
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