Item type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Books | 658.4 HAS (Browse shelf) | Available | 034689 |
658.4 GOS Customer Relationsips Management Essentials | 658.4 GRE CRM at the speed of light | 658.4 HAR Harvard Business Review on the Business Value of it | 658.4 HAS Rational queueing | 658.4 HEL Management : a competency-based approach | 658.4 HEL Management : a competency-based approach | 658.4 HEL Management : a competency-based approach |
Includes bibliographical references and indexes.
'Rational Queueing' provides one of the first unified accounts of the dynamic aspects involved in the strategic behaviour in queues. It explores the performance of queueing systems where multiple agents, such as customers, servers, and central managers, all act but often in a noncooperative manner.
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