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Contextual design : defining customer-centered systems

By: Beyer, Hugh.
Contributor(s): Holtzblatt, Karen.
Material type: materialTypeLabelBookPublisher: San Francisco: Morgan Kaufmann, 1998Description: xxiii, 472 p.; ill.: 24 cm.ISBN: 1558604111 .Subject(s): Customer centered systems | System analysis | System designDDC classification: 004.21
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