1. Harvard business review on customer relationship management

by Harvard Business School Press.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston: Harvard Business School Press, 2002Availability: Items available for loan: [Call number: 658.812 HAR] (1).
2. B2B Integration: Concepts and architecture

by Bussler, Christopher.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Berlin: Springer-Verlag, 2003Availability: Items available for loan: [Call number: 004.62 BUS] (1).
3. CRM at the speed of light

by Greenberg, Paul.

Edition: 4th ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: San Francisco: McGraw-Hill, 2010Availability: Items available for loan: [Call number: 658.812 GRE] (2).
4. Microsoft Dynamics CRM4 for dummies

by Scott, Joel.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Hoboken: Wiley Publishing, 2008Availability: Items available for loan: [Call number: 658.812 SCO] (1).
5. Recommender system for improving customer loyalty

by Tarnowska, Katarzyna | Ras, Zbigniew W | Daniel, Lynn.

Publisher: Cham Springer 2020Availability: Items available for loan: [Call number: 001.64 TAR] (1).

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