Koha online catalog › Results of search for 'su:"Electronic reference services Libraries"'

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	1.	Chat reference : a guide to live virtual reference services by Ronan, Jana Smith. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London: Libraries Unlimited, 2005Availability: Items available for loan: [Call number: 025.524 RON] (1). Place hold
	2.	Virtual reference desk: creating a reference future by Lankes, R. David \| Abels, Eileen G \| Haque, Saira N \| Lankes, R. David \| White, Marilyn Domas. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London: Facet Publishing, 2006Availability: Items available for loan: [Call number: 025.52 LAN] (1). Place hold
	3.	Virtual reference best practices : tailoring services to your library by Kern, M. Kathleen. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Chicago: American Library Association, 2009Availability: Items available for loan: [Call number: 025.52 KER] (1). Place hold
	4.	Reference and information services in the 21st century : an introduction by Cassell, Kay Ann \| Hiremath, Uma. Edition: 2nd ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York: Neal-Schuman Publishers, 2009Availability: Items available for loan: [Call number: 025.524 CAS] (1). Place hold
	5.	Reference renaissance : current and future trends by Radford, Marie L \| Lankes, R. David. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York: Neal-Schuman Publishers, 2010Availability: Items available for loan: [Call number: 025.52 RAD] (1). Place hold
	6.	Virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments by Kovacs, Diane K. Material type: Book; Format: print ; Literary form: Not fiction Publisher: London: Facet Publishing, 2007Availability: Items available for loan: [Call number: 025.52 KOV] (1). Place hold

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