000			00412nam a2200145Ia 4500
008			161214s9999 xx 000 0 und d
020			_a9780070474055 _c(hbk)
082			_223 _a658.562 _bLUL
100			_aLulla, Suresh
245		0	_aWorld-class quality: An executive handbook
260			_aNew Delhi: _bTata McGraw-Hill, _c2003
300			_a501 p.; _bIllus. Index: _c24 cm.
650			_aHandbook
942			_2ddc _cBK
999			_c10515 _d10515