000 00619nam a2200205Ia 4500
008 161214s9999 xx 000 0 und d
020 _a9780123970374
_c(hbk)
082 _223
_a620.00688
_bXIO
100 _aXiong, Ghang
245 0 _aService science, management, and engineering : theory and applications
260 _aAmsterdam:
_bAcademic Press,
_c2012
300 _axv, 382 p.;
_bill.:
_c24 cm.
490 _aIntelligent systems series
650 _aEngineering services marketing
650 _aService industries
700 _aLio, Zhong
700 _aLiu, Xi-Wei
700 _aZhu, Fenghua
942 _2ddc
_cBK
999 _c11641
_d11641