000 | 00619nam a2200205Ia 4500 | ||
---|---|---|---|
008 | 161214s9999 xx 000 0 und d | ||
020 |
_a9780123970374 _c(hbk) |
||
082 |
_223 _a620.00688 _bXIO |
||
100 | _aXiong, Ghang | ||
245 | 0 | _aService science, management, and engineering : theory and applications | |
260 |
_aAmsterdam: _bAcademic Press, _c2012 |
||
300 |
_axv, 382 p.; _bill.: _c24 cm. |
||
490 | _aIntelligent systems series | ||
650 | _aEngineering services marketing | ||
650 | _aService industries | ||
700 | _aLio, Zhong | ||
700 | _aLiu, Xi-Wei | ||
700 | _aZhu, Fenghua | ||
942 |
_2ddc _cBK |
||
999 |
_c11641 _d11641 |