000			00763nam a2200217Ia 4500
008			161214s9999 xx 000 0 und d
020			_a9780470015476 _c(hbk)
082			_223 _a658.478 _bCHA
100			_aChang, Elizabeth
245		0	_aTrust and reputation for service-oriented environments : technologies for building business intelligence and consumer confidence
260			_aChichester: _bWiley, _c2006
300			_axix, 349 p.; _bill.: _c26 cm.
650			_aBusiness enterprises -- Computer networks -- Security measures
650			_aConsumer confidence
650			_aConsumer protection
650			_aElectronic commerce -- Security measures
650			_aTrust
700			_aDillon, Tharam S.
700			_aHussain, Farookh K.
942			_2ddc _cBK
999			_c15538 _d15538