000			00550nam a2200181Ia 4500
008			161214s9999 xx 000 0 und d
020			_a9780470343258 _c(pbk)
082			_223 _a658.812 _bSCO
100			_aScott, Joel
245		0	_aMicrosoft Dynamics CRM4 for dummies
260			_aHoboken: _bWiley Publishing, _c2008
300			_axviii, 408 p.; _bill.: _c24 cm.
490			_aFor dummies
650			_aCustomer relations -- Management -- Computer programs
650			_aManagement information systems
650			_aMicrosoft CRM
942			_2ddc _cBK
999			_c15792 _d15792