| 000 | 00468nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 161214s9999 xx 000 0 und d | ||
| 020 |
_a0340822392 _c(pbk) |
||
| 082 |
_223 _a153.8 _bLUN |
||
| 100 | _aLundin, Stephen C. | ||
| 245 | 0 | _aFish | |
| 260 |
_aLondon: _bHodder & Stoughton, _c2000 |
||
| 300 |
_a112 p.; _b: _c20 cm. |
||
| 650 | _aCustomer services | ||
| 650 | _aEmployee motivation | ||
| 700 | _aChristensen, John | ||
| 700 | _aPaul, Harry | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1870 _d1870 |
||