000			a
999			_c30167 _d30167
008			210226b xxu||||| |||| 00| 0 eng d
020			_a9781447161608
082			_a305.800285421 _bCRA
100			_aCrabtree, Andy
245			_aDoing design ethnography
260			_bSpringer, _c2012. _aLondon :
300			_avii, 205 p. ; _bill., _c25 cm.
365			_b74.99 _cEUR _d93.00
490			_aHuman-computer interaction series ; _v1571-5035.
504			_aIncludes bibliographical references.
520			_aEthnographic approaches associated with social and cultural anthropology are common currency in systems design. They are employed in academic and industrial research labs, consultancy firms, IT companies and design houses to understand user requirements, to develop design ideas, and to evaluate computing systems. Doing Design Ethnography is about one particularly influential approach: ethnomethodologically informed or inspired ethnography. This approach focuses distinctively on the embodied work practices that people use to conduct their everyday activities and to concert them with others. It enables system developers to factor the social organisation of human activities into IT research and systems design, and to do so with respect to its real world, real time character. Doing Design Ethnography is the first dedicated practical text explaining how to do ethnography in a design context. Particular emphasis is placed ondoing to convey and elaborate the approach as a concrete job of work consisting of particular skills and competences that are responsive to the practical demands of systems development. The authors work through a range of examples to elaborate key aspects of the job, and offer practical guidelines for researchers and design practitioners who seek to do ethnography for systems design. Andrew Crabtree, Mark Rouncefield and Peter Tolmie draw on over 50 years of combined practical experience to create this book, which will be of broad appeal to students and practitioners in Human-Computer Interaction, Computer Supported Cooperative Work and software engineering, providing valuable insights as to how to conduct ethnography and relate it to systems design.
650			_aSystem design
650			_aEthnology
650			_aData processing
650			_aHuman Computer Interaction
650			_aSociology
650			_aMethodology
650			_aSoftware engineering
650			_aComputer science
650			_a Informing Design
650			_aAsynchronous Action
650			_a Distributed Action
650			_a; Fieldwork Demeanour
650			_a; Vulgar Competence
650			_aPraxeological Accounts
650			_a Informing Design
650			_aReflexivity
710			_aRouncefield, Mark
710			_aTolmie, Peter
942			_2ddc _cBK