000			00430nam a2200145Ia 4500
008			161214s9999 xx 000 0 und d
020			_a8184040105 _c(pbk)
082			_223 _a658.4038011 _bHAV
100			_aHavey, Michael
245		0	_aEssential business process modeling
260			_aMumbai: _bShroff Publishers, _c2005
300			_axv, 332 p.; _bill., index: _c23 cm.
650			_aManagement information systems
942			_2ddc _cBK
999			_c9297 _d9297