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Service science, management, and engineering : theory and applications

By: Xiong, Ghang.
Contributor(s): Lio, Zhong | Liu, Xi-Wei | Zhu, Fenghua.
Material type: materialTypeLabelBookSeries: Intelligent systems series.Publisher: Amsterdam: Academic Press, 2012Description: xv, 382 p.; ill.: 24 cm.ISBN: 9780123970374 .Subject(s): Engineering services marketing | Service industriesDDC classification: 620.00688
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