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Getting past no : negotiating with difficult people

By: Ury, William.
Material type: materialTypeLabelBookPublisher: London: Random House, 1993Description: 161 p.; : 20 cm.ISBN: 9780553371314 .Subject(s): Conflict (Psychology) | Interpersonal Relations | Negotiating | Persuasive CommunicationDDC classification: 158.5
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