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Details for: Virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments
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Virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments
By:
Kovacs, Diane K
.
Material type:
Book
Publisher:
London:
Facet Publishing,
2007
Description:
xvii, 132 p.; : 23 cm
.
ISBN:
9781856046268 .
Subject(s):
Electronic reference services (Libraries)
DDC classification:
025.52
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