Total Quality Management
By: Besterfield,Dale H.
Contributor(s): Besterfield, Dale H | Besterfield, Glen H | Besterfield-Michna, Carol | Besterfield-Sacre, Mary.
Material type:
BookPublisher: Delhi: Pearson Education Asia, 1999Description: 533 p.; Index: 24 cm.ISBN: 8178082705 .Subject(s): Customer Satisfaction | Employ Involvement | Leadarship | Quality Management | Supplier ParlnearshipDDC classification: 658.4013
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | 658.4013 BES (Browse shelf) | Available | 002000 |
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