Koha online

Normal view MARC view ISBD view

Assessing service quality : satisfying the expectations of library customers

By: Hernon, Peter.
Contributor(s): Altman, Ellen.
Material type: materialTypeLabelBookPublisher: Chicago: American Library Association, 2010Edition: 2nd ed.Description: xi, 206 p.; ill.: 28 cm.ISBN: 9780838910214 .Subject(s): Public services (Libraries) -- Evaluation | Public services (Libraries) -- United States -- EvaluationDDC classification: 025.5
Tags from this library: No tags from this library for this title. Log in to add tags.
Item type Current location Call number Status Date due Barcode
Books 025.5 HER (Browse shelf) Available 024711

There are no comments for this item.

Log in to your account to post a comment.

Powered by Koha