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Big book of customer service training games

By: Carlaw, Peggy.
Contributor(s): Deming, Vasudha Kathleen.
Material type: materialTypeLabelBookPublisher: New York: McGraw-Hill, 2004Description: xiv, 209 p.; ill.: 24 cm.ISBN: 9780070590427 .Subject(s): Customer services -- Management -- Handbooks, manuals, etc | Customer services -- Employees -- Training of | Customer services -- Management | Employees -- Training ofDDC classification: 658.812
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Item type Current location Call number Status Date due Barcode
Books 658.812 CAR (Browse shelf) Available 024601

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